HomeFi, owned and operated by Incentive Vision Services FZC, is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website (https://homefi.ae) and our services. By accessing our website or engaging with our services, you consent to the terms outlined in this policy.
Information We Collect
- Personal Information:
We collect personal details such as your name, email address, phone number, and billing information when you:- Sign up for our services.
- Make a purchase or booking.
- Contact us for inquiries or support.
- Non-Personal Information:
We may collect non-identifiable information such as:- Browser type and device details.
- IP address and geolocation data.
- Website usage statistics and preferences through cookies and similar technologies.
- Payment Information:
All payment transactions are securely processed through trusted payment gateways. We do not store credit/debit card details on our servers.
How We Use Your Information
We use the information collected to:
- Provide, manage, and improve our services.
- Process transactions and send confirmations.
- Respond to your inquiries and provide customer support.
- Send promotional offers, updates, and service-related communications.
- Analyze website usage trends to enhance user experience.
Sharing Your Information
HomeFi does not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Trusted third parties who assist in delivering our services (e.g., payment processors or cleaning professionals).
- Legal Compliance: Authorities or regulatory bodies when required by law or to protect our rights and interests.
- Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred to the involved parties.
Cookies and Tracking Technologies
Our website uses cookies to:
- Enhance your browsing experience.
- Track site usage and performance.
- Deliver personalized content and advertisements.
You can manage or disable cookies through your browser settings, but doing so may affect certain functionalities of our website.
Data Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:
- Encrypted data transmissions.
- Regular monitoring of our systems for vulnerabilities.
- Secure servers and access controls.
While we strive to protect your information, no method of transmission over the Internet is 100% secure.
Your Rights
As a user, you have the right to:
- Access the personal information we hold about you.
- Request corrections to your data.
- Withdraw consent for marketing communications.
- Request deletion of your personal information, subject to legal obligations.
To exercise your rights, contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before submitting any personal information.
Updates to This Policy
We reserve the right to modify or update this Privacy Policy at any time. Changes will be effective immediately upon posting on this page, with the revised date updated at the top.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: support@homefi.ae
HomeFi values your trust and is committed to protecting your personal information while ensuring transparency in our practices.